Shipping

EXPRESS SHIPPING AUSTRALIA WIDE

We offer Startrack Express shipping to Australia! Shipping is only AU$10 on Australian orders under $150, for orders over this amount free shipping will automatically be applied on checkout. Express shipping means your parcel will arrive to you approximately 1-2 business days after receiving your dispatch notification! (This will include your tracking number).

All orders received before 11am AWST will be processed and shipped the same day, while afternoon orders will be processed the following morning. Please note orders will only be processed on business days (Monday-Friday). All parcels are 'AUTHORITY TO LEAVE' meaning StarTrack will leave in the safest place/at your door if no one is home to answer. We are not able to leave at the closet Post Office.
Please ensure that the postal address provided at checkout is your correct address, as we take no responsibility if you do not receive your item due to providing us with an incorrect address.

Once your parcels have left us they are then property of Startrack. We are legally not responsible for lost or damaged goods. However if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you. Contact us at shop@bynicola.com.au if you experience any delays.

EXPRESS INTERNATIONAL SHIPPING

We currently only offer a flat rate of AU$40 for express internatioanl shipping. We use DHL services that will take approximately 3-5 working days depending on your location. Please note orders will only be processed on business days (Monday-Friday).

Once your parcel has left us, it is the property of DHL, however if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you. Contact us at shop@bynicola.com.au if you experience any delays.

Please ensure that the postal address provided at checkout is your correct address, as we take no responsibility if you do not receive your item due to providing us with an incorrect address.

Please note all prices on our website are quoted in Australian Dollars, and international customs charges and taxes are payable by the receiver. By Nicola is not responsible for any additional charges incurred for shipping orders internationally. For more information on customs charges for each country please contact your customs authority.